Developing your team

 

 

Recruiting the right people to your team’s key positions will benefit your business and your profits. But how do you identify the skills you need and the right people to fulfil them? And, when you’ve got the right team, how do you make sure they stay with you and perform to their best potential?

This course will teach you everything you need to know about developing a great team. In just one day you’ll learn how to:

  • Identify the vacancy – what skills and qualities do you actually require?
  • Recruit and interview the right person – how to find the right candidates and what to ask them
  • Devise the right induction and training and give the kind of performance reviews that improve performance
  • Develop effective communications skills – vital for consolidating success
Julie’s taken our salon from an unknown entity, to one of the most respected and fully booked salons. We’ve been shortlisted for 10 awards during this time, winning 8 of them.
 
By listening to our Julie, we’ve completely changed how we manage our team and take our clients on a journey in terms of excellent customer service. Julie’s enthusiasm for the ‘customer experience’ is addictive. We genuinely love this lady and we are proud to have her as one of our close friends.
— Sixth Sense
 

 
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Want to discuss the course in more detail or find out how else Julie can help you and your team?