Whether you’re just starting out or are a multi-national business re-energising your customer focus, Julie Eldrett Consulting has a training package that will get you results.
Julie’s courses cover everything you and your team need to know about customer service and running your business successfully.
Just some of the things you’ll learn from Julie’s training:
The basics when starting out
Getting your front of house right
The importance of good communication
How to take control of your business
Leadership in customer care
How to make your reception remarkable
The importance of recruiting the right team
What being customer focussed really means
How to maintain customer satisfaction