Courses

 

 

Whether you’re just starting out or are a multi-national business re-energising your customer focus, Julie Eldrett Consulting has a training package that will get you results.

Julie’s courses cover everything you and your team need to know about customer service and running your business successfully. 

 
 
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Developing your
team

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Developing your
reception

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Developing your
business

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Developing customer loyalty

 
 
 
 

Just some of the things you’ll learn from Julie’s training:

 

  • The basics when starting out

  • Getting your front of house right

  • The importance of good communication

  • How to take control of your business

  • Leadership in customer care

  • How to make your reception remarkable

  • The importance of recruiting the right team

  • What being customer focussed really means

  • How to maintain customer satisfaction

Need a bespoke workshop or 121 coaching? Julie can help with that too!

Julie is a TRUE ICON in the industry
— Mark Woolley, Electric hair