“It’s not what you do, it’s the way that you do it!”
Great customer service is at the heart of every successful business. It leads to increased spending, repeat business, and more word-of-mouth recommendations.
Award-winning international consultant Julie Eldrett has been helping salons improve their customer experience and increase their profits for 35 years.
Through her interactive courses and 121 coaching, she’ll help you get the most out of your team, and ensure they deliver great service consistently, instinctively and happily, every single day.
Like you, Julie knows about running businesses where great customer relations are key. Through managing teams in her own salons, she’s developed the dynamic motivation and communication skills every business needs to move ahead.
And the expertise she’s acquired as a consultant for world-class clients including L’Oreal, Saks, Daniel Galvin, Toni & Guy, Electric Hairdressing London, Charles Worthington and Errol Douglas will help your team aim higher still.